Free Shipping Countries
Order above MYR 80 Malaysia (West)
Order above MYR 130 Malaysia (East)
Order above MYR 250 Singapore
*Please note that the minimum purchase is only applicable after discounts and/or vouchers that have been applied.*
Countries Delivery Time Rates
West Malaysia 1-3 days MYR 7.00
East Malaysia 4-7 days MYR 15.00
Singapore 4-7 days MYR 30.00
Cash On Delivery Terms
• Cash On Delivery is only available at official website www.laurajewel.com
• Min. purchase of MYR 60 to enjoy this service.
• COD parcel will deliver by NinjaVan & only available for West Malaysia only.
Order Processing & Delivery Terms
• Deliveries will be made from Monday to Friday (except Weekend and Public Holidays)
• Please ensure the accuracy of your shipping address as amendments are not allowed once the order has been created
• Our courier partners are Pgeon Express, NinjaVan, Flash Express (Malaysia) & Teleport (Singapore).
• Self-Collection is available in appointment basis at Horizon Hills, Johor Bahru
• All order will be processed within 1-3 days upon payment confirmation
• We will notify accordingly if we are unable to meet the targeted delivery date, however we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising for the late delivery
• Our Courier Partner will return your parcel(s) if the delivery details provided by you are invalid / insufficient or in the event when the courier attempted repeated delivery but failed for whatsoever reasons. In such events when the parcel is returned to us, we shall charge you for processing fees to ship again. Partial Refund will be made via Store Credit in event there is no further arranged shipping.
*Customs Duties, Value Added Surcharges and other relevant government charges and taxes are not included in shipping rates.
*Kindly expect an delay on parcel deliveries during MCO/ CMCO period. Our courier partners are trying their best to send out your parcel as soon as possible.*
How do I track my order?
Once your order has been picked up by one of our carriers, you will receive an order fulfillment confirmation email that includes a tracking number. Simply follow the link in the email to track your order.
Parcel Origin Destination
Horizon Hills 79100 Nusajaya Johor.