Return & Refund Policy

Thanks for shopping at Laurajewel.
If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have [14] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Refund to Credit Card (or original method of payment) only applicable to the product that was received broken/damage. 

If you have change your mind of purchasing the specific item, you can proceed with return, however, the product value will be refund to your Store Credit.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us:
Via Whatsapp: https://wa.link/nk8rk6 
Email: [email protected]