• 20% OFF For All Sterling Silver Series Shop Now
search

Shipping Info

Shipping Info


Free Shipping                   Countries
Order above MYR 80                        Malaysia (West)
Order above MYR 130                      Malaysia (East)
Order above MYR 250                      Singapore

 *Please note that the minimum purchase is only applicable after discounts and/or vouchers that have been applied.*


Countries                   Delivery Time                   Rates
West Malaysia                        1-3 days                                           MYR 7.00
East Malaysia                         4-7 days                                           MYR 15.00
Singapore                               4-7 days                                           MYR 30.00

*Except Sundays and Public Holidays


Order Processing & Delivery Terms
• Deliveries will be made from Monday to Friday (except Weekend and Public Holidays)
• Please ensure the accuracy of your shipping address as amendments are not allowed once the order has been created
• Our courier partners are ABX Express (Malaysia) & Teleport (Singapore).
• Self-Collection is available in appointment basis at Austin 18, Mount Austin, Johor Bahru.
• All order will be processed within 1-3 days upon payment confirmation
• We will notify accordingly if we are unable to meet the targeted delivery date, however we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising for the late delivery
• Our Courier Partner will return your parcel(s) if the delivery details provided by you are invalid / insufficient or in the event when the courier attempted repeated delivery but failed for whatsoever reasons. In such events when the parcel is returned to us, we shall charge you for processing fees to ship again. Partial Refund will be made via Store Credit in event there is no further arranged shipping.

*Customs Duties, Value Added Surcharges and other relevant government charges and taxes are not included in shipping rates.

*Kindly expect an delay on parcel deliveries during MCO/ CMCO period. Our courier partners are trying their best to send out your parcel as soon as possible.*


How do I track my order?
Once your order has been picked up by one of our carriers, you will receive an order fulfillment confirmation email that includes a tracking number. Simply follow the link in the email to track your order.


Parcel Origin Destination
Austin 18, Jalan Austin Perdana 3, Taman Austin Perdana, 81100 Johor Bahru, Johor


Your cart is currently empty.
Continue shopping